Complaints

We recommend that you notify us first of all by sending an e-mail to info@salemsfantasygifts.nl If this does not lead to a solution, it is possible to register your dispute for mediation through the WebwinkelKeur Foundation. As of February 15, 2016, it is also possible for consumers in the EU to report complaints through the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr If your complaint is not yet pending elsewhere, you are free to deposit your complaint via the European Union platform. 

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